I really appreciate the way you were so available to my questions even before we were officially under retainer. In my case, this was a several-month process given I had the bankruptcy case to navigate first. This really built a feeling of trust that you were working in my best interest. I also appreciated the fact that you laid out a very realistic view of how the outcome of this process would look. […] Finally, while maintaining professionalism, I also felt you talked to and respected me like a friend. In a process that at times felt as lonely as a divorce, this was a nice and welcome part of our attorney/client relationship.